Privacy policy

Last Updated: May 12, 2026

Welcome to Orxa.shop. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit and use our website.

By accessing and using https://orxa.shop, you agree to the terms outlined in this Privacy Policy.

1. Personal Information We Collect

When you visit our website, we collect certain information related to your device, browsing activity, and purchases.

Device Information

We automatically collect certain information about your device, including:

  • Web browser type
  • IP address
  • Time zone
  • Cookies installed on your device
  • Browsing behavior and interaction with our website

We collect this information using technologies such as cookies, log files, web beacons, tags, and pixels.

Order Information

When you place or attempt to place an order through our website, we collect information including:

  • Full name
  • Billing address
  • Shipping address
  • Payment details
  • Email address
  • Phone number

2. How We Use Your Personal Information

We use the information we collect to:

  • Process and fulfill your orders
  • Arrange shipping and delivery
  • Send invoices and order confirmations
  • Communicate with you regarding customer support requests
  • Detect and prevent fraud or suspicious transactions
  • Improve and optimize our website experience
  • Provide updates, promotions, or marketing communications (only if you choose to receive them)

3. Data Security & SSL Encryption

Your security is extremely important to us.

Our store is powered by Shopify Inc., which provides us with a secure e-commerce platform to sell our products and services.

Security Measures

  • All personal data is transmitted using SSL (Secure Socket Layer) encryption
  • Payment information is securely processed through PCI-compliant payment gateways
  • We do not store raw credit card information on our servers

4. Sharing Your Personal Information

We only share your information with trusted third parties necessary for operating our business and fulfilling services.

Shopify

We use Shopify to operate our online store. You can learn more about Shopify’s privacy practices here: https://www.shopify.com/legal/privacy

We may also share information when required by law or to protect our legal rights.

5. Do Not Track

Please note that our website does not modify its data collection practices when a “Do Not Track” signal is received from your browser.

6. Data Retention

When you place an order through our website, we maintain your order information for our business records unless and until you request deletion of your information.

7. Your Privacy Rights (GDPR & CCPA)

If you are located in the European Economic Area (EEA) or California, you have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Request limitations on processing your data

To exercise any of these rights, please contact us using the information below.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page.

Contact Us

If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact us.

Business Information

Business Name: Orxa
Business Phone: +1 212-755-2006
Business Email: Support@orxa.shop
Customer Support: 24/7 Support
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM EST
Business Address: 174 E 64th St, New York, NY 10065, United States